Senior Vice President of Non-Gaming Operations & Chief Operating Officer

Ian oversees non-gaming operations at MBS. His purview includes the 2561 room hotel, as well as the Sky Park, Pool, Transportation, Call Centre, Food and Beverage Operations, Expo and Convention Centre, Call Centres, Facilities, Security, Sales, and Sustainability.

Ian is a former member of the National Healthcare Productivity Expert Advisory Panel, a member of the Singapore Hotel Association’s Hotel Innovation Committee, the Industry Transformation Committee for Hotel Industry, Chairman of the Canadian Chamber of Commerce, and an advisor to both SIT and NUS.

Ian’s career started in Food and Beverage then Rooms, Distribution, Revenue Management, and Senior Operational roles first with Fairmont and now with MBS.

Ian holds Masters’ and Bachelor’s Degrees in Hotel Administration from Cornell University and is certified as a Journeyman Chef from the Southern Alberta Institute of Technology.

Sessions

Nov 12

Tuesday, November 12, 2019

Spotlight: Data Driven Business Transformation

11:15 AM – 12:15 PM
Jubilee Ballroom, level 3, Raffles Hotel